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Writer's pictureRon Sosa, CVPM

Simplifying Complexity: Supporting Neurodivergent Veterinary Professionals with Multi-Step Instructions

In the fast-paced and intricate world of veterinary medicine, the ability to follow multi-step instructions efficiently is crucial. However, for neurodivergent individuals, this seemingly straightforward task can present significant challenges. Neurodiversity includes a range of conditions such as ADHD, autism, dyslexia, and others, where individuals often experience difficulties with processing and retaining multi-step instructions. Understanding and addressing these challenges is not just about accessibility; it’s about enriching our veterinary practices with diverse talents and perspectives.


For neurodivergent professionals, following sequential tasks can be daunting due to various cognitive processing differences. For instance, someone with ADHD might struggle with maintaining focus long enough to complete all steps in order, while an autistic individual might find ambiguous instructions confusing, leading to errors or incompletion of tasks. Dyslexic individuals might misinterpret written steps due to difficulties with reading fluency or comprehension.

These challenges are not indicative of a lack of skill or desire to perform well. Rather, they reflect differences in neurocognitive functioning that require a thoughtful approach to workplace integration and support.


Strategies for Support in Veterinary Practices

  1. Clear and Concise Communication: Break down tasks into smaller, manageable parts and communicate them clearly and concisely. Avoid using ambiguous language and ensure instructions are straightforward.

  2. Visual Aids: Incorporate diagrams, flowcharts, or checklists to provide visual steps of a procedure. Visual aids can help in retaining information and serve as quick references during a task.

  3. Repetition and Confirmation: Encourage team members to repeat instructions back to ensure understanding and clarify any doubts immediately. This practice helps reinforce the steps and provides an opportunity to correct misunderstandings in real-time.

  4. Technology Tools: Utilize apps and digital tools designed to help with task management. Features like reminders, scheduling, and step-by-step guides can be incredibly beneficial.

  5. Training and Development: Offer training sessions that cater to diverse learning styles. Include practical, hands-on training and simulations that allow neurodivergent individuals to practice in a controlled environment.

  6. Feedback and Supportive Check-ins: Regular feedback and check-ins can help identify where adjustments might be needed and reaffirm support for neurodivergent staff. Constructive feedback should be delivered empathetically, focusing on continuous improvement and confidence building


Implementing these strategies requires a cultural shift towards inclusivity and patience. Each member of the veterinary team brings unique strengths and insights that, when properly supported, can significantly enhance team performance and patient care.

Veterinary leaders and managers have a pivotal role in fostering an environment where diverse cognitive abilities are recognized as assets rather than obstacles. By adapting workplace practices to include support for following multi-step instructions, veterinary practices not only improve their operational efficiency but also champion a diverse and inclusive workplace culture.


The challenge of following multi-step instructions among neurodivergent individuals in veterinary medicine is an opportunity for all of us to rethink how tasks are assigned and managed. By embracing neurodiversity, we can unlock a wealth of creativity and innovation that neurodivergent individuals bring to their roles. It’s time to move beyond mere accommodation and towards active support, creating workplaces where everyone has the opportunity to succeed and thrive.





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